Monday, January 31, 2005

Turn your Head 360 Degree

In companies, there is a fixed component and Variable component. Generally in Marketing, people push their limits to achieve maximum of variable component. I am still continuing that part time Project with Airtel. Our Head Sr. Manager of retention Mr.Manoj has a very good opinion on my Friend Ram and me in the company as we are MBA's and we guys work hard.

But we were generally creating an opinion that job in Airtel is not that tough or pressurizing. Last week on Friday he gave us some work. Generally there will be a Team leader coordinating us and we have incentives for our work. So last month, we did a great job – we got appreciation and Incentives, we performed better than his expectations. But this time, we didn’t even bother, as there is no Incentives or coordinator or sure Deadline.

Suddenly today he asked to close all the cases!! Then we gave our own reasons for not doing the Job. He gave good Doses and asked to complete everything at the latest by 3.00 pm today. And ...................... We did it (From 10.00 am to 3.00 pm 100% concentration)

Mr.Manoj actually wanted us to be disciplined as individuals and work for satisfaction not money!! So it was a great and tough day. He wanted to watch us perform with and without Push + Incentives. So when I join campus job I will be very careful with this aspect. In the first 1 yr. there will be no incentives so I got to break my head to satisfy my Boss. But Mr.Manoj left us with a pat in the shoulder at the end of the day... He praised us for our Dedication, finally he told - guys you did well!!


----- But still its Pain to hear that there are no incentives ……. ha ha ha ha. Joke apart I feel its very important for us to perform very well as companies evaluates us in 360-degree approach.

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